Return Request Form

Returns Request Form

 

This form is for use with goods to be returned to Local Alarm Solutions within the specified return period for account credit or repairs.

 

 

Returns Procedure
Step 1: Fill out this form and hit submit. Please fill out a separate Returns Request form for each product you wish to return.
Step 2: Check your email for your Returns Request form listing your Returns Authorization (RA) number
Step 3: Print out a copy of your form and return along with product(s) to: 
 
Local Alarm Solutions Pty Ltd
2/19 Redcliffe Gardens Dr
CLONTARF QLD 4019
Dealer Details

Notes:



If you are returning the product(s) for an account credit:

  • Make sure the product(s) is returned within 30 days of purchase
  • Make sure the product(s) is in complete and good condition (not physically damaged)
  • Make sure you have enclosed a copy of your Returns Authorization (RA) form
  • Make sure you have arranged a suitable carrier for the return of the product(s)
  • Freight costs will be borne by the customer, except in cases where the return is covered under warranty.  Where a product is covered by Warranty, or found to be faulty upon inspection by LAS, LAS will (at their absolute discretion) credit the freight costs to the customer’s account within 30 days
  • For change of mind or incorrect Customer order, a minimum 5% restocking fee will apply


If you are returning the product(s) for a repair or replacement:

  • Make sure the request for repair or replacement is made within 21 days of receipt of product
  • Make sure you have enclosed a copy of your Returns Authorization (RA) 
  • Make sure you have arranged a suitable carrier for the return of the product(s)
  • Freight costs will be borne by the customer, except in cases where the return is covered under warranty.  Where a product is covered by Warranty, or found to be faulty upon inspection by LAS, LAS will (at their absolute discretion) credit the freight costs to the customer’s account within 30 days

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